Intoducing The Dual Track™ System

Dual Track™ is making both companies and their bargaining units more capable, whether choosing traditional or collaborative methods. “We wanted to move toward a more collaborative, non–adversarial relationship, but we didn’t feel we were at a point where we could completely embrace a collaborative style,” says Fran Hopper of Methodist Medical Center. “Dual Track™ helped us develop a strategy and gave us the tools we needed to operate in this ‘between stages’ environment.”

The Dual Track™ System is one of the most innovative, all–encompassing problem–solving methods in the Human Resources field. It utilizes a comprehensive set of strategies, processes and training tailored to each organization’s needs.

Based on an initial assessment, HSdg works with an organization to devise an individualized Dual Track™ system, including one or more elements shown in the following diagram.

office work

Negotiating a Successful Labor Contract means helping organizations achieve a mutually satisfactory labor agreement using traditional bargaining methods. Using fair bargaining techniques, Dual Track™ teaches organizations how to recognize and deal with unfair tactics. These techniques create a sound agreement that safeguards rights and minimizes opportunities for misinterpretation.

Target Specific Bargaining™ is one of the most effective processes for collaborative negotiations and on–going problem–solving. It leads to a better work environment, greater participation and higher productivity.

Contract Administration training is aimed at an organization’s most important audience: supervisors and stewards. These daily contract administrators help prevent grievances through consistency of contract application, saving time and energy, so the focus can be on improvements rather than repairs.

Grievance Handling skills bring more effective problem resolution, saving time and limiting the disruptive influence of grievances.

Corrective Action, Discipline & Discharge through Dual Track™ ensures that fair
administration and proper documentation is maintained to reduce the likelihood of costly litigation.
In order to survive in a traditional or semi–traditional structure, managers need to understand union underpinnings.

Dual Track™ provides the labor history and structural foundation for negotiation systems.

With the Dual Track™ System, organizations vastly improve labor–management relations. This translates directly to the “bottom–line.”

The Result : labor organizations and human resource practitioners become true business partners.