HSdg

Realizing The Possibilities, Working Together.

Ombuds Resolution System (ORS)

Many organizations today are faced with the rising cost of conflict through expensive litigation and rising liability insurance rates. HSdg offers an innovative and sensible Ombuds service model of resolving these organizational issues that has shown clearly promising results in universities, hospitals and corporations. An Ombuds Service can identify and reduce the risk of litigation, enhance internal and external organizational communication, empower associates to resolve conflict in a confidential and neutral environment, provide valuable unfiltered information, reduce the escalation of issues, and solidify organizational values.

Satellite Ombuds Service

HSdg offers a unique service to organizations which do not have the internal resources to devote to develop an in-house early intervention program provided in an Ombuds service. An HSdg Satellite Ombuds Service offers highly skilled and experienced professionals "on-call" to provide neutral services or to partner with, coach, and guide associates when confronted with challenges, adverse event disclosures, or ongoing communications within different departments. HSdg Ombuds possess the skills and knowledge to work with customers and associates at all levels in the organization to identify their needs and concerns, develop action plans to resolve them, and bring the parties together.

Negotiation (Conflict Coaching)

Bargaining is a necessary component in business and life. While some people demonstrate natural skills, most professionals perfect their craft through repeated practice much like professional musicians or athletes. HSdg knows how to negotiate effectively and can help you perfect your skills through training or coaching..

DOWNLOAD THE PDF HERE

BACK